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Sheffield Property Shop

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Allocations policy logoYour Choice - Your Home

On-line access to Social Housing in Sheffield


Welcome to the Property Shop

All Council and Housing Association properties available to rent in Sheffield are advertised on this website each week.
To place bids on properties, please complete the 2 part on-line application:

1 - First register your household.

2 - Apply for Social Housing.

Once your completed application is received, we will carry out relevant checks to validate your information.

You will be required to submit Identification documents as part of the registration process. Please click this link for details: Registration and I.D


To update your application, or register, please use the links below:


       Login My Account              Register New Application



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IDMade changes to your application?

If you have made changes to your application you may need to provide I.D. If I.D is required we will write to you asking you to provide this.

Any I.D must be provided within 28 days of submitting the application or updating your details or your application will be cancelled and you will be required to submit it again.

You should take the I.D to a First Point or Housing Office. We will keep copies of your I.D whilst you are on our waiting list for a property to ensure against tenancy and housing benefit fraud.

If you are on the register for a long time, we may write to you and ask you to reproduce some current I.D, at which point we will delete the previous I.D from our systems.

Once you access a property with Sheffield City Council and have been a tenant for 6 months, we will destroy all copies of your I.D.


Housing Review Letters

Housing Review letter

If you receive a letter requesting you to confirm your account details, please follow the instructions below:

  • Log into 'My Account' using your login reference and memorable date
  • Choose 'Social Housing application' from the menu and click 'Update your details'
  • Check the information carefully, make any changes necessary and click submit
  • If you do not have any changes, you must still click submit to register your response. (I.D is not required in this case)

Please Note:

Some changes made to your registration will require you to submit I.D 


Universal Credit logoHousing Benefit Changes


Important NoticeAnyone signing up for a tenancy from 1st April 2016 will have Housing Benefit / Housing Element of Universal Credit restricted from 1st April 2018.

It is important you consider this before taking a tenancy and only bid for properties that you will be able to afford.

Benefit will be capped depending on the size of your household, not the size of the property. To find out which cap will apply to your household there is a rate for each household size,  called the Local Housing Allowance (LHA) rate.

Your household size is worked out by taking into account the age, sex and number of members of your household in the same way as the benefit calculation works now for the “bedroom tax”. So if you are only eligible for housing benefit for a 2 bed property, your benefit from 1st April 2018 will be capped at the 2 bed LHA rate.

More information including the cap amounts can be found here: Benefit Changes (79.86kb PDF)

Please visit this website to search for local housing allowance rates: Directgov website (This link will open in a new window)


Allocations PolicyAllocations Policy

Our current Allocations Policy became effective from the 1st April 2016. This replaced the original Council Lettings Policy which ended on the 31st March 2016.

We have made some major changes to the application process and how we allocate Social Housing.

For more information about these changes please follow this link:

Council Housing Website




Do you find the property shop website easy to use?

Want to give feedback on your customer service experience?

Please could you complete our short online survey?

We value your comments which will help us to improve our service delivery. Please leave your name and contact details so that we can respond to you.

Survey link





Housing AssociationsHousing Association Information

Download the latest 2016 guide and contact info:

Housing Association guide  (272 kb PDF)


 Call Centre phone numbers




Council Housing Service address





DACT logo 


Call 0808 808 2241 or for more information please vist our website HERE







Adobe GifSome information is presented in PDF (Portable Document Format). To view these documents you will need to install Adobe Acrobat Reader. (This link will open in a new window)

 Credit Union

Council Housing Service



14/09/16 - Customer Access Team / MT © Copyright Sheffield City Council 2016  Website help? contact us


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