On 4th January 2021, the Government announced that a further national lockdown would come into effect from 5th January 2021. Since that time, the Council has continued to advertise properties for let and have contacted successful applicants to advise that we will be in touch with them shortly to arrange the next steps in progressing their move. During this time we have also continued to review our processes and we can confirm that we will continue to advertise and make offers of accommodation through this new lockdown. This includes offering accompanied viewings where necessary and in a Covid-secure way. Further information on what to expect can be found here and we would ask that all applicants familiarise themselves with this information before bidding or attending a viewing. Whilst we are continuing to let properties, the ways in which we are doing this may mean that certain parts of the process take longer than they may do normally. We thank all customers for your continued patience.
We are also continuing to accept applications for a Mutual Exchange and are progressing these as quickly as possible. If you are awaiting a sign up appointment for your exchange, our Lettings Team will contact you in due course with further advice as to when your exchange will proceed. Please bear with us and we will contact you as soon as possible.